RTO Grow checks every student's USI against the USI Registry when their enrolment form comes in, and re-checks unverified USIs overnight. Your office can verify, find or create a USI from the student's record. A verified USI marks the enrolment ready to report, and if something doesn't match, a plain-English note goes on the file.
Stop chasing USIs by hand
Checking USIs one by one in the government portal, then copying the result into your system, eats hours. And a wrong USI holds up certificates and reports. RTO Grow does the checking for you and tells you only when something needs a person.
As at 5 October 2026, RTO Grow has verified 1,098 students against the registry.
Connect once, in minutes
Open "Settings", then "USI integration". Your USI Organisation Code is already filled in from your RTO details, so check it and click "Save and generate SSID". RTO Grow creates your Software Service ID for you. Click "Test connection" and you're done.
There's nothing to set up in RAM yourself. The on-screen guide walks you through the one request you make in the USI Organisation Portal.
Checked automatically
With "Verify USIs automatically" on, RTO Grow checks each new student's USI the moment their enrolment form arrives. The student's form is never held up while it checks. Any USI that doesn't verify is re-checked overnight, and anything that still needs a person shows on your desk under "USIs needing review".
Typos are caught before they ever reach the registry. RTO Grow knows a real USI is 10 characters and never uses I, O, 0 or 1, and it spots a mistyped character straight away.
Clear answers when something's wrong
When the registry says no, you get the reason in plain words: the USI has been deactivated, it may be mistyped, or the student's name or date of birth doesn't match their USI account. So you know exactly what to ask the student. Nothing on the student's file changes without you.
Verify, find or create from the record
Every student record has a USI card showing the USI and its status: registry verified, manual override, on file but unverified, exempt, or no USI yet.
- Verify against registry: check a USI in one click.
- Find USI: look up a student's existing USI from their Medicare card, Australian passport or driver's licence.
- Create USI: create a new USI for a student from the same identity documents.
Overrides and exemptions
If the registry rejects a USI you've sighted evidence for, apply a manual override with a written reason. For students who don't need a USI, record an exemption: INTOFF for international students studying entirely offshore, or INDIV for an individual exemption. Offshore course offerings stamp INTOFF automatically.
Ready to report, ready to certify
The moment a USI is verified, the student's enrolment is marked ready to report, so they flow straight into your AVETMISS™ reporting. And if a certificate was waiting on that USI, it issues automatically and the student is emailed. See certificates.
Real people when you need them
Support requests are handled the same day. See how support works.
See it check a USI
Book a demo and watch a USI verified against the registry in one click.
Frequently asked questions
Does RTO Grow check USIs automatically?▾
Yes. Every USI is checked when the enrolment form arrives and re-checked overnight until it's verified.
What do we need to set up?▾
Enter your USI Organisation Code, click "Save and generate SSID" and "Test connection". The on-screen guide covers the one request you make in the USI Organisation Portal.
Can RTO Grow create a USI for a student?▾
Yes. "Create USI" takes a Medicare card, Australian passport or driver's licence, and the new USI is saved to the student's record as verified.
What if the registry rejects a USI we know is right?▾
Apply a manual override with a written reason, and the record shows it as a manual override.
What about students who don't need a USI?▾
Record an INTOFF or INDIV exemption with a reason. Offshore offerings stamp INTOFF automatically.
Can we verify a whole group at once?▾
Yes. On the NCVER reporting page, "Verify all" checks every student with a USI on file that hasn't been checked yet.
Who can see a student's USI?▾
Your office team. Students see their own USI and whether it's verified on their profile.