Frequently asked questions

Common questions about RTO Grow — what it does, how AVETMISS reporting works, security, pricing, free trials, and onboarding for Australian RTOs.

Common questions about RTO Grow

If your question is not here, email hello@rtogrow.com.au and we will reply directly. We add to this page whenever the same question comes up twice.

Frequently asked questions

What is RTO Grow?

RTO Grow is a Student Management System (SMS) and Learning Management System (LMS) built specifically for Australian Registered Training Organisations. It handles enrolments, assessments, AVETMISS reporting, USI verification, finance, and the audit-trail logging an RTO needs day to day.

Who is RTO Grow for?

Small to mid-sized RTOs delivering nationally recognised training under the 2025 Outcome Standards. Whether you run a single Cert IV or 30 qualifications across multiple states, the platform scales with you. It is designed for VET delivery — not repurposed school software.

Does RTO Grow handle AVETMISS reporting?

Yes. The platform generates AVETMISS 8.0 NAT files (NAT00010, NAT00020, NAT00030, NAT00060, NAT00080, NAT00085, NAT00090, NAT00100, NAT00120, NAT00130) ready for NCVER submission and state training authority lodgement. Built-in validation flags issues before you upload.

Is there a free trial?

Yes — 21 days, no credit card required. You get the full platform, not a stripped-down trial. If you decide it is not for you, walk away with no data lock-in.

How much does RTO Grow cost?

Plans start at our entry tier and scale by active student count. Full pricing is on the homepage and at /pricing. There are no setup fees, no per-trainer add-ons, and no charges to hand off your data if you leave.

Where is my data stored?

RTO Grow data is hosted on Supabase, with infrastructure in the Sydney AWS region (ap-southeast-2). Student PII never leaves Australia. Backups are encrypted at rest. Each RTO's data is isolated by row-level security — no other RTO can see your students, even on shared infrastructure.

Does it integrate with the USI Registry?

USI verification is built in. Trainers verify a learner's USI inside the enrolment workflow without leaving the platform. Verified status is captured on the student record for AVETMISS export.

Can I migrate from another SMS?

Yes. We have done migrations from spreadsheets, custom Access databases, aXcelerate, Wisenet, and VETtrak. Email hello@rtogrow.com.au with a sample export and we will scope the migration before you commit.

What about the 2025 Outcome Standards for RTOs?

The platform is designed to support compliance with the 2025 Outcome Standards — including evidence retention, assessment validation workflows, complaints and appeals tracking, and full audit-trail logging on every record. Compliance remains the RTO's responsibility; the software gives your team the tools to meet it.

Who builds RTO Grow?

RTO Grow is a product of Everyshot Pty Ltd, an Australian company based in Bunbury, Western Australia. The team includes people who have worked inside RTOs — not generic SaaS engineers guessing what compliance looks like.

The student management system Australian RTOs deserve.

Built for the way RTOs actually work. AVETMISS 8.0 reporting, full audit-trail logging, and tools designed to support the 2025 Outcome Standards. 21-day free trial.