Message your trainer and check your inbox

Where: "Home" → select your course → "Your trainer" tab, or the "Inbox" section on your dashboard

There are two places messages live: a chat with your trainer inside each course, and an "Inbox" on your dashboard for messages your provider sends you.

To message your trainer about a course:

1. Open your course from "Home".
2. Select the "Your trainer" tab. A red badge on the tab means there is something unread.
3. Type your question in the box at the bottom ("Type your message…").
4. Select "Send". Your message and the replies stay in this thread, so you can scroll back any time.

To check your inbox:

1. Select "Home" in the top menu.
2. Look for the "Inbox" section on your dashboard. A blue number shows how many messages are unread.
3. Select a message to open the full thread. It is marked as read automatically.
4. To respond, type in the "Type a reply…" box and select "Send reply".

Also check the "Announcements" tab in your course — that is where your trainer posts updates for the whole class. Select "Got it" on an announcement to let them know you have seen it.

What happens next

Your trainer sees your message in their own portal and replies there. Unread replies show as a badge in your course and a "Messages from your trainer" prompt on your dashboard.