Student · Certificates
Where: "Home" → select your course → "Certificates" (top right of the course page)
Your certificate is issued automatically when every unit in your course is marked "Competent", your trainer signs off, and your USI (Unique Student Identifier) is verified. You get an email the moment it is ready.
If the page says "No certificate yet", it has not been issued — usually because a unit is still awaiting marking or your USI is not verified yet. See "Provide your USI (Unique Student Identifier)" if your dashboard is showing a USI reminder.
Keep the PDF somewhere safe — employers may ask for it. The certificate number on it lets your training provider confirm it is genuine, and you can come back and download it again any time.