Where: Contacts → Trainers
Add a trainer
- Click "Contacts" in the sidebar, then "Trainers".
- Click "Add Trainer".
- Fill in "First Name", "Last Name", and "Email".
- Pick a "Credential Tier": "1A — Full Trainer & Assessor", "1B — Assessor Only", "1C — Under Direction", "1D — Under Supervision", or "Industry Expert". The tier controls what they can mark on their own.
- Pick an "Employment Type" (Full Time, Part Time, Casual, or Contractor).
- Add credential details if you have them: "TAE Qualification", "TAE Completion Date", "WWCC Number" and "WWCC Expiry" (Working with Children Check), "First Aid Expiry", "Police Check Date".
- Click "Create Trainer".
Expiry dates drive the credential alerts on your dashboard and the trainer matrix under "Compliance", so it's worth filling them in.
Add another admin
- Go to the Admins page at
/people/admins.
- Click "Add admin", enter their name and email, and confirm.
What happens next
New trainers and admins receive a login email. Deactivate access from the same pages when someone leaves.